Terms & conditions

Kinvyt (“we”, “us”) is a product and technology studio. We build websites, custom software, automation and dashboards for clients, and we run our own product, Kinvyt Desk. These terms apply to your use of this website and form the basis of any project or subscription you take up with us.

If you sign a proposal, statement of work or order form with us, that document applies together with these terms. Where the two conflict, the signed document wins.

• Use the site lawfully, and do not disrupt, overload or misuse it.
• Do not try to gain unauthorised access to the site, its systems or other users’ data, or scrape it in bulk without our written permission.
• Make sure the details you send us (for example when booking a call) are accurate.

Nothing on this website is a binding offer. A project begins only when we both agree a written scope — what we will build, the timeline, the fees and how changes are handled. Estimates and timelines are good-faith forecasts and depend on you providing content, feedback and access on time.

Work outside the agreed scope is quoted separately before we start it. We may use subcontractors or third-party tools to deliver the work, and we remain responsible for the result.

• Access to Kinvyt Desk is granted for your internal business use for as long as your subscription or agreement is active. It is not transferable.
• You are responsible for your account, for keeping login details secure, and for what people you give access to do with it.
• You may not resell, sublicense, reverse engineer or copy the product, or use it to store or send unlawful material.
• We aim to keep Kinvyt Desk available and will give reasonable notice of planned maintenance, but we do not promise uninterrupted service. Features may change as the product develops.

You own the business data you put into Kinvyt Desk or give us for a project — your customers, bookings, quotations and so on. You allow us to host, process and back it up only as needed to provide the service. You confirm you have the right to give us that data and that using it with us complies with the law. How we handle personal information is described in our privacy policy.

On request, or when your agreement ends, we will let you export your data for a reasonable period before it is deleted.

• Fees, billing intervals and payment dates are set out in your proposal, order form or invoice. Unless stated otherwise, amounts are exclusive of applicable taxes.
• Invoices are due by the date shown on them. We may pause work or access if payment is overdue after reasonable notice.
• Fees already paid for work completed or a subscription period already started are not refundable, unless your agreement says otherwise.

The Kinvyt website, Kinvyt Desk, our brand, and our tools, code libraries and know-how remain ours. Nothing in these terms transfers them to you.

For custom work, ownership of the final deliverables passes to you once they are paid for in full, as set out in your agreement. Anything you supply — text, images, logos — stays yours, and you give us permission to use it to do the work. Unless you tell us otherwise, we may mention you as a client and show the finished work in our portfolio.

We will keep your non-public business information confidential and use it only to deliver our services. We ask the same of you for our non-public pricing, plans and technical details. This does not cover information that is public, was already known to the receiving party, or must be disclosed by law.

Some of our work and products use AI or automation. Their output can be incomplete or wrong, so please review anything important before relying on it or sending it to your customers. You stay responsible for decisions you make using it.

Our site and products work with services we do not control, such as scheduling, messaging, payment, hosting and analytics providers. Their own terms apply when you use them, and we are not responsible for their content, availability or practices. Including a link does not mean we endorse it.

We will carry out project work with reasonable skill and care. Beyond that, and to the extent the law allows, the website and Kinvyt Desk are provided “as is” and “as available”, and we do not promise they will be error-free, uninterrupted or suited to a particular purpose. Nothing on this website is professional legal, financial or tax advice.

To the fullest extent permitted by law, we are not liable for indirect or consequential loss, or for lost profit, revenue, data or goodwill. Our total liability arising from any project or subscription is limited to the fees you paid us for it in the 12 months before the claim. Nothing in these terms limits liability that cannot lawfully be limited, such as for fraud.

You agree to cover losses we suffer because content or data you supplied infringes someone else’s rights, or because you used our services unlawfully or in breach of these terms.

Either of us may end a project or subscription by written notice as set out in the agreement. We may suspend or end access immediately if you seriously breach these terms or misuse the service. On termination you pay for work done and any period already started, and sections that by their nature should continue — ownership, confidentiality, liability and payment — do so.

These terms are governed by the laws of India. We would like to resolve any dispute by talking first; failing that, the courts of India have jurisdiction.

We reserve the right to revise, update or replace these terms at any time. For active clients and subscribers we will give reasonable notice of material changes, and changes never alter a signed proposal or order form unless you agree to it in writing. Using the website or our services after a change takes effect means you accept the revised terms. The “last updated” date above shows when they last changed.

If you have any questions about these terms, email us at connect@kinvyt.com.